WinCup’s foundation starts with our company Values. Our everyday Values support our vision, and apply equally to our team, customers, vendors and owners. As a company, we have made a commitment to value the people that work at WinCup. We must act with honesty and integrity in all interactions by treating others with respect, focusing on our customers’ needs and desires, striving for quality and continuous improvement, and encouraging collaboration among our team members. We all play a role.

To help make our Values memorable, we use the acronym OPERA.

 

AT WINCUP, WE VALUE:

O – One Team 

We are ONE TEAM. Our team members are our greatest assets. We work toward common goals while still recognizing and respecting individuality. We engage and empower our team members to be successful and encourage collaboration and transparency free of functional boundaries.

You can expect WinCup to strive to: 

  • Provide a safe and healthy work environment. · 
  • Treat people as our most important resource. 
  • Treat people fairly and provide equal opportunity. 
  • Never sacrifice organizational progress for personal or departmental gains. 
  • Support behaviors and decisions that reinforce our Values. 
  • Be flexible in balancing the needs of the business with personal commitments. 
  • Support our communities through charitable and environmental efforts.

 

WinCup expects you, and all other team members, to strive to:

  • Conduct all activities in a safe manner. 
  • Make an effort to enjoy what you are doing. 
  • Always take action; do not let an issue build up or go unaddressed. 
  • Share your skills, knowledge and ideas. 
  • Be positive and cooperate. 
  • Volunteer to help; ask for help when needed. 
  • Offer a suggestion if your manager or co-worker is about to make a mistake. 
  • Never say, “It’s not my job;” instead, make suggestions or point the person in the right direction. 
  • Be an active participant. 
  • Be responsive; something that may not seem important to you could be crucial to someone else.

 

P – Performance-Based

Rewards- and Recognition-Driven 

We are committed to a performance-based culture where team members challenge each other to meet or exceed collective goals and are recognized and rewarded for individual and team contributions toward achieving shared success.

You can expect WinCup to strive to:

  • Provide clear expectations and direction, and hold you accountable for your performance and effectiveness. 
  • Conduct formal and informal performance discussions throughout the year. 
  • Provide feedback about performance and effectiveness. 
  • Create a safe atmosphere that allows honest and candid two-way communication. 
  • Communicate openly, consistently and in a timely manner. 
  • Be fair and consistent in all matters. 
  • Implement Operational Excellence (OpEx) across all functions. 
  • Invest in team members; personal development is important to all of us.
  • Be direct with communication through both praise and recognition but, equally as important, through coaching. 
  • Provide information, tools and up-to-date training to help you do your job.

WinCup expects you, and all other team members, to strive to: 

  • Invest in yourself with cross-training and continuing education. 
  • Be direct with communication. 
  • Perform to your potential. 
  • Communicate with your manager on resources needed. 
  • Let us know what’s important to you.

 

E – Excellence in All We Do

We are committed to creating an environment that fosters continuous improvement in all aspects of our business–including team member development, customer satisfaction, processes and relevant product innovation. We are driven to minimize our environmental footprint and embed sustainable thinking in our actions.

You can expect WinCup to strive to: 

  • Constantly strive to be better for our customers, team members and stakeholders; “good enough” is never good enough. 
  • Initiate and lead continuous improvement projects. 
  • Identify, communicate and review goals that are challenging and in line with customer requirements. 
  • Be open to suggestions and support new ideas that improve quality and service to our customers. 
  • Choose to work with vendors who support our mission and Values.  
  • Make our decisions today understanding how they affect our environment tomorrow.

WinCup expects you, and all other team members, to strive to: 

  • Understand the requirements of your job. 
  • Move forward with a sense of purpose and urgency; never give up. 
  • Be flexible and willing to try new ways of doing things. 
  • Do your best to do the job right the first time, every time. 
  • Learn from mistakes; own up to your mistakes. 
  • Challenge “the way we’ve always done things.” 
  • Suggest ways to improve productivity or reduce expenses. 
  • Take initiative. 
  • Focus on how we can get something done instead of why we can’t get it done. 
  • Demonstrate the highest level of personal conduct and job performance.

 

R – Respectful and Engaged Leadership

We are committed to leading by example and setting a positive tone that is engaged, fair and approachable. We respect all while building accountability throughout the organization.

You can expect WinCup to strive to: 

  • Create a safe and positive environment that allows for open dialogue. 
  • Deal with performance issues fairly and in a timely manner. 
  • Support cross-training and cross-functional team experiences. 
  • Sponsor company activities that promote teamwork. 
  • Provide leadership, guidance and resources that support teamwork. 
  • Recognize the talents and efforts of others and express our appreciation. 
  • Treat each person as an equal member of the team. 
  • Give prompt, courteous and careful attention to resolving team member issues and questions. 
  • Ask for and provide feedback that is timely, positive and constructive.

WinCup expects you, and all other team members, to strive to: 

  • Communicate with your manager. 
  • Be honest and open. 
  • Offer suggestions on how you can help. 
  • Support your manager. 
  • Escalate issues of concern to your manager or to your manager’s manager.

 

A – Always Do the Right Thing

Tell the Truth as Fast as You Can. 

We are committed to creating a culture where everyone has ownership and responsibility for being truthful and always doing the right thing.

You can expect WinCup to strive to: 

  • Refuse to tolerate illegal, unethical, unprofessional or improper conduct. 
  • Provide clear expectations and direction, and hold you accountable for your performance and effectiveness. 
  • Keep our word and honor our commitments. 
  • Create a safe atmosphere that allows honest and candid two-way communication. 
  • Communicate openly, consistently and in a timely manner. 
  • Be fair and consistent in all matters. 
  • Trust in team members and leaders.

WinCup expects you, and all other team members, to strive to: 

  • Tell the truth. 
  • Do what you say you are going to do. 
  • If you make a mistake, own up to it quickly; offer solutions and use it as an opportunity to learn and grow. 
  • Do your best. 
  • Be responsible for your own actions. 
  • Share your thoughts and feelings. 
  • Report illegal, unethical, unprofessional or improper conduct.

 

Together we can achieve our goals.